Funerals and Flowers - Practical Funeral Planning Information

Funeral Planning Assistance

If you need funeral planning assistance, including the options available, you may contact business, professional and consumer groups in the funeral industry. Some of the biggest organizations available to assist you include:

AARP Fulfillment
601 E Street, NW
Washington, DC 20049
1-800-424-3410
Website

Council of Better Business Bureaus, Inc.
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838
Website

Cremation Association of North America
401 North Michigan Avenue
Chicago, IL 60611
(312) 644-6610
Website

Funeral Consumers Alliance
33 Patchen Road
South Burlington, VT 05403
1-800-765-0107
Website

Funeral Service Consumer Assistance Program
PO Box 486
Elm Grove, WI 53122-0486
1-800-662-7666
A nonprofit consumer service designed to assist consumers in identifying funeral planning needs, addressing complaints and resolving problems. You may also contact

Funeral Service Educational Foundation
13625 Bishop's Drive
Brookfield, WI 53005
1-877-402-5900
A nonprofit foundation dedicated to advancing professionalism in the funeral service industry and enhancing public knowledge and understanding through education and research.

International Cemetery and Funeral Association
1895 Preston White Drive, Suite 220
Reston, VA 20191 1-800-645-7700
Website
Has a Cemetery Consumer Service Council which offers informal mediation of consumer complaints.

International Order of the Golden Rule
13523 Lakefront Drive
St. Louis, MO 63045
1-800-637-8030
Website
This organization is comprised of about 1,300 independent funeral homes offering funeral services.

Jewish Funeral Directors of America Seaport Landing
150 Lynnway, Suite 506
Lynn, MA 01902
(781) 477-9300
Website
An international association of funeral homes serving members of the Jewish faith.

National Funeral Directors Association
13625 Bishop's Drive
Brookfield, WI 53005
1-800-228-6332
Website

National Funeral Directors and Morticians Association
3951 Snapfinger Parkway, Suite 570
Decatur, GA 30035
1-800-434-0958
Website
A national association primarily made up of African-American funeral service providers.

Selected Independent Funeral Homes
500 Lake Cook Road, Suite 205
Deerfield, Illinois 60015
1-800-323-4219
Website
An international association of funeral firms which abide by the Code of Good Funeral Practice.

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